Enhancing Soft-Skills Excellence!
HARD SKILLS = Tasks & Duties = WHAT you do & HOW you "work"! SOFT SKILLS: Conflict Resolution; Communication; Team-work, Etc. These skills development are mostly ignored.
Accountability in the Workplace
Building clarity, trust, and shared responsibility
Accountability is not about blame or punishment—it is about clarity, ownership, and follow-through.
This workshop supports teams and leaders in creating environments where expectations are clear, communication is respectful, and responsibility is shared.
Participants learn how to:
- Clarify roles and expectations
- Take ownership without fear or shame
- Address performance issues respectfully
- Build trust and reliability across teams
Best suited for: Band offices, agencies, SMEs, nonprofits, leadership teams
Delivery: In-Person, Remote (online), Hybrid.
Value: Reduces conflict, improves performance, and strengthens culture
Communication Skills in the Workplace
Strengthening understanding, respect, and collaboration
Effective communication reduces conflict, improves morale, and strengthens teamwork. This workshop focuses on practical communication tools that work across cultures, roles, and personalities.
Participants learn how to:
- Communicate clearly and respectfully
- Listen with understanding
- Reduce misunderstandings and assumptions
- Navigate differences with professionalism
Best suited for: Frontline teams, mixed staff groups
Delivery: In-Person, Remote (online), Hybrid.
Value: Immediate, visible impact and strong ROI
Leadership Development & Empowerment
Developing confident, capable leaders at every level
This power-shop recognizes that many leaders are promoted for technical skills, not leadership demonstration. It builds practical, people-centred leadership skills that work in real workplaces and community settings.
Participants learn how to:
- Lead with confidence and humility
- Communicate expectations clearly
- Support and motivate diverse teams
- Balance accountability with compassion
BEST SUITED FOR: Directors, managers, supervisors, emerging leaders
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Always relevant, scalable, and funder-aligned
Unlock Leadership & Employee Empowerment Now
Empowering yourself and your people will create a more conducive workplace environment; increase staff retention; and reduce stress.
Conflict Resolution & Difficult Conversations
Turning tension into learning and growth opportunities
Conflict is a normal part of working with people. This power-shop provides respectful, trauma-aware tools for navigating difficult conversations without escalation, blame, or harm.
Participants learn how to:
- Address issues early and constructively
- Stay grounded during emotional conversations
- Resolve disagreements respectfully
- Protect relationships while addressing concerns
BEST SUITED FORr: Supervisors, HR professionals, leadership teams
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Premium impact during high-stress moments (which is everyday)
Team Building & Collaboration
Creating trust, connection, and shared purpose
This power-shop focuses on meaningful team development without forced activities or discomfort. It helps teams build trust, improve collaboration, and strengthen working relationships.
Participants learn how to:
- Build trust and psychological safety
- Work effectively across differences
- Strengthen team communication
- Align around shared goals
BEST SUITED FORr: Entire organizations, departments, retreats
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: High participation and strong engagement
Customer Service Excellence
Serving people with professionalism, care, and respect
Customer service is about relationships, dignity, and reputation. This power-shop strengthens service skills while honoring cultural context and emotional intelligence.
Participants learn how to:
- Deliver respectful, consistent service
- Communicate professionally under pressure
- Handle difficult interactions calmly
- Represent their organization with pride
BEST SUITED FORr: Retail, hospitality, health services, public-facing teams
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Direct link to reputation and revenue
Workplace Stress, Wellness & Resilience
Supporting people, not just productivity
This trauma-informed power-shop acknowledges stress, burnout, and emotional fatigue while focusing on practical resilience and sustainable wellbeing.
Participants learn how to:
- Recognize stress and burnout early
- Develop healthy coping strategies
- Build resilience without self-blame
- Support personal and team wellbeing
BEST SUITED FOR: Indigenous organizations, health & social services
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Strong funder and HR appea
Diversity, Respect & Workplace Sensitivity
Creating environments where everyone belongs
This power-shop supports organizations in building respectful, inclusive, and culturally safe workplaces—moving beyond just compliance toward genuine understanding.
Participants learn how to:
- Recognize bias and unconscious assumptions
- Communicate respectfully across differences
- Build culturally safe work environments
- Strengthen inclusion and belonging
BEST SUITED FORr: Public sector, nonprofits, corporations
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Compliance-ready and culturally grounded
Time Management & Productivity
Working smarter with less stress
This practical power-shop helps individuals and teams manage time, priorities, and energy without unrealistic expectations or pressure.
Participants learn how to:
- Prioritize effectively
- Manage workload and boundaries
- Reduce overwhelm and reactivity
- Increase focus and follow-through
BEST SUITED FORr: Employees, managers, SMEs
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: Immediate personal and organizational benefit
Confidence, Assertiveness & Professional Presence
Helping people find and use their voice
This power-workshop supports personal & professional confidence, respectful assertiveness, and professional presence—especially for those who may have been historically unheard.
Participants learn how to:
- Communicate confidently and respectfully
- Set boundaries without guilt
- Speak up in meetings and teams
- Develop professional presence
BEST SUITED FOR: Emerging leaders, frontline staff, community members
DELIVERY: In-Person, Remote (online), Hybrid.
VALUE: High emotional engagement and transformation
Kevin B Lall; Founder, Facilitator, Executive Coach, Mentor
Mohabir “Kevin” B. Lall is a seasoned executive leader, strategist, coach, and facilitator with more than three decades of cross-sector experience spanning business, government, governance, SMEs, economic development, retail operations, and community transformation. His career reflects a rare integration of strategic intelligence, people-centered leadership, and hands-on operational discipline.
Kevin has served in senior C-suite roles, led complex organizations through restructuring and growth, and successfully revitalized underperforming enterprises across Canada and the Caribbean.
As a certified John Maxwell Coach, Mentor, and Facilitator, he has designed and delivered professional development workshops, empowering leaders, teams, and communities to lead with clarity, accountability, and purpose. Deeply trusted within Indigenous and multicultural contexts, Kevin is recognized for building bridges, strengthening governance, and fostering sustainable outcomes grounded in dignity, inclusion, and results.
His work is marked by integrity, calm authority, and a lifelong commitment to service-driven leadership that leaves organizations—and people—stronger than he found them - By Empowering Renewed Minds!
Train-The-Trainer
Enquire about our Train-The-Trainer Empowerment, Coaching, Mentoring & Facilitation Program.
The Master's Class (TMC) will train you from "Zero" to "Hero": From the simple arts of at-ease effective public speaking to powerful presentation skills to wow any audiencce.
Upon completion of training, TMC will allow you full access to it's entire library of 140+ Power-Workshops, which are fully customizable.
BENEFITS: [A] Train your own internal empoyees; or train employees from other departments, agencies, and companies; [B] Start your own part-time capacity-building business, then gradually grow into full time; [C] Pathway to community, reserve, urban, organizational, and corporate leadership.
NOTE: Are you Indigenous? Therre's funding for that!
CONTACT US, Today!!!